Planning, Strategy Development, Economic Analysis, Design
BUSINESS PROCESS MAPS
The following graphical diagrams are examples of the types of sub-process maps that I create. Generally there are five to six sub-process maps for each primary business process.
Business Event: An organizational action that triggers the initiation of several business activities
Business Activity: A primary set of tasks that are completed in response to a business event
Corporate
Level
Business Unit
Dept.
Directional flow of work
Connection between sub-processes
Directional flow of work
Decision point
Often Business Activities are indirectly impacted by Departments
A conclusion or transition point
In my design work, I expand aspects of the Organizational Ontology through the development of business process maps and associated workflow models.
The business process maps are created utilizing a sub-set of BPMN.
When creating these models I tend to turn standard "swimlanes" in a vertical position - reflecting a more "accepting" visualization of the organizational environment.
The purpose of the business process maps is to provide insight into the number of sub-processes associated with the primary process. This insight provides organziational personnel a deeper understanding of the "connection points and hand offs" between functional areas that utilize the process.
In addition, I create business process maps as a means for establishing "visual links" between business events and business activities and specific business units and organizational departments (functional units).
Business process maps depict the "directional flow of work". While important, I have found that these maps often are insufficent in providing a more meaningful understanding of where "the work actually gets acomplished".
Thus, I will create more detailed Workflow Models that compliment the business process maps.